🔒 Privacy Policy

Effective Date: 2025
Last Updated: 2025

Introduction

At The CO-OP, your privacy is our priority. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what data we collect, how we use it, and your rights in relation to it. By using our services, visiting our website, or contacting us, you consent to this policy.

What We Collect

We collect the following information:

Personal Details such as your name, email address, phone number, and mailing address

Financial Information (only when relevant to our services and with your consent)

Communication Data including emails, SMS responses, and contact form entries

Website Usage Data such as IP address, browser type, and pages visited (collected via cookies)

How We Use Your Data

We use your data to:

Provide financial services and personalized recommendations

Send confirmations, newsletters, and updates

Improve our offerings based on behavior and preferences

Contact you for event reminders or consultation follow-ups

Comply with legal obligations and internal audits

Cookies & Tracking

We use cookies and similar tracking tools to improve your browsing experience, track site performance, and understand visitor behavior. You may control cookie settings through your browser preferences.

Sharing Information

We do not sell or rent your data. We only share information:

With service providers and partners under confidentiality agreements

When legally required (e.g., subpoenas, regulatory requirements)

To prevent fraud or protect our users and business

Your Rights

You have the right to:

Request access to your data

Correct or update inaccurate information

Request deletion of your personal information

Opt-out of marketing communications at any time

To exercise these rights, email: [email protected]

Security

We implement industry-standard safeguards to protect your information, including encryption, secure servers, and access controls.

Changes

We may update this Privacy Policy. Revisions will be posted here with a new effective date.